BytesEdge is committed to providing our customers with the best possible experience. If you are not satisfied with your purchase, you may request a refund or cancellation within 7 days of your purchase date.
To request a refund or cancellation, please contact us at contact@bytesedge.com with the following information:
- Your name
- Your email address
- The order number
- The reason for your request
If you are approved for a refund, we will process your refund within 10 business days. Refunds will be issued to the original form of payment.
If you are approved for a cancellation, we will cancel your order and any associated payments. Cancellations will be processed within 10 business days.
Exceptions
The following purchases are not eligible for refunds or cancellations:
- Digital products, such as e-books and online courses
- Custom-made products
- Products that have been used or damaged
Contact us
If you have any questions about our Refund and Cancellation Policy, please contact us at contact@bytesedge.com.
Additional information for accelerator program participants
If you are a participant in our accelerator program, you may request a refund of your tuition within 10 days of the start of the program. To request a refund, please contact us at contact@bytesedge.com.
Additional information for NexGen DCA Program participants
If you are a participant in the NexGen DCA Program, you may request a refund of your tuition within 10 days of the start of the program. To request a refund, please contact us at contact@bytesedge.com.
We hope this Refund and Cancellation Policy is clear and concise. Please let us know if you have any questions.